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At Buffalo Metal Casting, we understand the difficulties that rejected parts and reworks can cause you. To avoid such problems, we developed a written Quality Assurance Plan that sets forth quality control procedures for every department. It allocates specific responsibilities for their implementation and provides for full documentation of all tests and inspections. Strictly adhered to by trained and motivated employees, the Buffalo Metal Casting Quality Assurance Plan:
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Customer ServiceAll members of our management team are directly involved in the manufacturing process. Their base of operations is the molding floor, not the boardroom. This means you do not have to battle red tape to get a firm production proposal or quote, a progress report on a job, or the answer to any question about our business. Company policy on response time is 24 hours or less - in practice it is usually less!
On-Time-DeliveryManagement's first-hand knowledge of our workflow ensures that delivery dates promised you are realistic ones. Once production begins, your order is monitored closely and expedited as necessary for completion time. |